IVANNA SHEVLYAKOVA

董事

Ivanna 是 LFL 集團的聯合創辦人,提供商業、企業、會計以及移民和遷移服務。Ivanna也是受OISC監管的一級移民顧問。

Ivanna曾就讀俄羅斯國立研究核大學 (前莫斯科工程物理研究所) 並取得控制論學位及工商管理硕士。 她經常走訪世界各地公幹,尋找商機,目前正在探索中東市場。

Ivanna 從她自己的經驗中了解商業的現實,並擅長處理商業移民及其附帶事務。 Ivanna 亦非常暸解個人客戶和家庭客戶的需求,致力滿足並超越每位客戶的期望。

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

يستخدم هذا الموقع ملفات تعريف الارتباط لضمان حصولك على أفضل تجربة أثناء تصفح موقعنا. بإغلاق هذه الرسالة، فإنك توافق على ملفات تعريف الارتباط الخاصة بنا على هذا الجهاز وفقًا لسياسة ملفات تعريف الارتباط الخاصة بنا، ما لم تقم بتعطيلها.

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