Bige Azak

法律助理

Bige是一位高效率的法律助理,對細節一絲不苟,對工作事業非常勤奮。她以獨特的視角評估案件情況,並確保了她的工作是符合客戶期望以及道德標準。

Bige對法律的熱情始於她在埃塞克斯大學修讀犯罪學期間。她目前擁有科奇大學法學碩士學位,並在諾丁漢特倫特大學完成法學碩士學位和 SQE考試。她對智慧財產權、合約法及家事法充滿熱情,並不斷涉足其他領域,以拓寬自己的知識和專業領域。

然而,法律並不是Bige唯一的熱情。比格擁有深海潛水員執照,她從很小的時候就開始已非常熱愛繪畫和寫作。

Bige Azak 1

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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