住宅物業

無論閣下是首次購房者還是經驗豐富的房地產開發商, 本行瞭解在此期間客戶都需要獲得高品質服務的重要性,本行的目標是為所有客戶提供盡可能順利的流程。 閣下可以放心,本行經驗豐富的團隊將推動閣下的交易,主動追查及及時回復資訊,使交易時間盡可能宿短。本行將在整個過程中提供快速有效的支援,確保閣下對交易的每個步驟都有清晰徹底的解釋,讓閣下完全瞭解最新情況。 
本行的服務包括:
 • 買賣房屋 
• 買賣公寓
 • 買賣地塊 
• 租約延期 
• 就信託契約提供諮詢和準備 
• 共用所有權

對我們的服務感興趣?瞭解我們如何您提供協助

Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

يستخدم هذا الموقع ملفات تعريف الارتباط لضمان حصولك على أفضل تجربة أثناء تصفح موقعنا. بإغلاق هذه الرسالة، فإنك توافق على ملفات تعريف الارتباط الخاصة بنا على هذا الجهاز وفقًا لسياسة ملفات تعريف الارتباط الخاصة بنا، ما لم تقم بتعطيلها.

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