法律礼宾服务

LF Legal的法律礼宾服务精心挑选了精通各个法律领域的专家团队,为客户提供优质服务。

• 「随叫随到」支持:客户可在格林威治标准时间早上 6 点到晚上 9 点之间使用电话和电子邮件咨询服务,并在 3-4 小时内得到回复。

• 附加服务:包括法律研究、合同起草及审查、诉讼支持、知识产权事务和法律文件起草。

我们以订阅方式提供标准套餐,每月 500 英镑+增值税。这可节省客户宝贵的时间和成本。保证每月至少 5 个法定工作日,每年 60 个法定工作日。

额外好处是,我们的标准套餐订户将获得以下额外 5% 的折扣:-

1. 超出咨询、审查和起草要素并需要全程法律代理备案的事项;及

2. 任何不属于套餐内容且需要单独委托的保留法律服务。2007年《法律服务法》第12条规定的保留法律活动包括行使出庭权、进行诉讼、保留文书活动(与土地转让有关)、遗嘱认证、公证。

如客户选择订阅套餐,本所的初步咨询费用仍为265英镑+增值税。本所亦可根据客户具体情况提供专业服务,每小时费率为265英镑+增值税,或收取固定费用。请参阅下表将我们的法律礼宾服务套餐与我们的标准服务进行比较:

 

CLS标准套餐 *
每月费用500 英鎊+增值稅5小時咨询内容
年度总成本£6,000+VAT£6,000+增值稅咨询内容
*额外法律服务5%折扣
 
CLS 尊贵套餐*
每月费用1,000 英鎊+增值稅10小時咨询内容
年度总成本£12,000+增值稅60小時咨询内容
*额外法律服务10%折扣
 
标准费用   
每小时费率 £265+增值稅1,325 英鎊+增值稅5小時 咨询 £265++增值稅
 £ 2,650+增值稅10小時 咨询 £265++增值稅
 £15,900+增值稅60小時 咨询 £265++增值稅
 £31,800+增值稅120小時 咨询 £265++增值稅咨询 £265++增值稅

如有任何其他问题或需要更多信息,欢迎随时与本所联系。

Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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