以客为先
提供法律及其附带服务

LF Legal

LF Legal 本着以客为先的服务宗旨,致力为客户提供优质的法律咨询及务实的法律方案。

本事务所是受英国SRA 监管的授权机构,就诉讼、雇佣、移民、家事法、公司及商业法、债务追收及知识产权法领域提供法律建议和辅助服务。

本所处于伦敦市中心心脏地带 ,为世界各地的个人和企业提供法律服务和解决方案。 LF LEGAL明白每个客户都是独特的。与客户携手处理事务时,本所的专业律师团队能清楚了解及满足客户的需要,并致力在所有事务中能做到迅速、专业及高效。

我们以友好和平易近人的方式与客户进行沟通,并以简单易明的英语词汇向客户解释专业的法律术语,致力协助客户取得最终目标。对此,我们深感自豪。

我们会因应案件同客户的情况,尽可能以固定价格或分阶段收费方式向客户收费,以确保服务质量。

除LF Legal是提供专业的法律服务外,其姊妹公司Law Firm Limited亦为客户提供更多不同服务及解决方案,更多信息可浏览www.lawfirmltd.com。

英国办事处

LF – LEGAL 联络表格

感谢您与我们联系,我们期待在未来与您开展业务

Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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