知识产权

知识产权

知识产权、声誉和品牌形象代表着一家企业总体价值的重要部分。 本所律师拥有丰富经验,能在以下方面为客户提供协助:

战略 – 在开始任何申请之前,本所建议客户进行成本效益分析。本所会与客户洽谈合作策划方案,致力以高成本效益的方式充分保障客户业务。

商标和设计 – 本所能协助客户处理商标注册或设计保护,确立及保障其艺术作品的版权。

专利 – 本所会根据阁下对其产品专利的要求(包括保护方式及地点钟),联系全球各地相关事务所代理人,代表客户确立及维护其知识产权权益。如相关申请附合当地法律及法规要求,本所将与代理人共同协助客户准备相关文件及提交申请。

知识产权纠纷 – 本所亦能为客户处理复杂的知识产权纠纷,包括通过谈判、另类争端排解或提出诉讼程序。基于知识产权所有权的运作方式,一般而言,庭外和解是最明智的解决方案。但如果此方式并未能解决纠纷,本所亦能指导客人以法庭诉讼程序解决。

而当此类纠纷发生时,本所也有专业知识及丰富经验协助客户处理有关企业声誉管理的工作。

对我们的服务感兴趣?了解我们如何为您提供帮助

Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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