Luke Hollway

法律助理

Luke 于 2022 年毕业于法学院,并以优异成绩获得法学硕士学位。毕业后,Luke 加入了 LF 法律事务所,为本所提供全面支持。他在移民法方面拥有丰富经验,包括协助处理签证和国籍申请、庇护申请以及起草上诉文件。

Luke 也参与处理商业、合同和财产事务(包括产权转让)工作。他对环境法特别感兴趣,在他的法学硕士论文中研究了司法审查作为挑战新化石燃料开发项目建设的一种方式的效果。

Luke 在工人签证被拒的案件中成功上诉,并多次成功协助客户获得庇护资格。他在起草各种不同纠纷的和解协议中发挥了关键作用。

他目前正在积极积累法律工作经验,以取得 SQE 律师资格。在加入 LF 法律事务所之前,Luke 在英国约克大学修读政治,并曾在公务部门工作,作为激励英国农业环境可持续性计划的一部分。在业余时间,Luke 喜欢阅读科幻小说(越怪异越好),并且是托特纳姆热刺足球俱乐部的球迷。

Luke Hollway 1

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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