Bige Azak

法律助理

Bige是一位高效率的法律助理,对细节一丝不苟,对工作事业非常勤奋。她以独特的视角评估案件情况,并确保她的工作符合客户期望以及道德标准。

Bige对法律的热情始于她在埃塞克斯大学修读犯罪学期间。她目前拥有科奇大学法学硕士学位,并在诺丁汉特伦特大学完成法学硕士学位和 SQE 考试。她对智慧财产权、合同法及家事法充满热情,并不断涉足其他领域,以拓宽自己的知识和专业领域。

然而,法律并不是 Bige 唯一的热情。她拥有深海潜水员执照,从小就对绘画和写作非常热爱。

Bige Azak 1

Back to team

Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

يستخدم هذا الموقع ملفات تعريف الارتباط لضمان حصولك على أفضل تجربة أثناء تصفح موقعنا. بإغلاق هذه الرسالة، فإنك توافق على ملفات تعريف الارتباط الخاصة بنا على هذا الجهاز وفقًا لسياسة ملفات تعريف الارتباط الخاصة بنا، ما لم تقم بتعطيلها.

This website uses cookies to ensure you get the best experience on our website. By closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them.