Residential Property

Whether you are a first-time buyer or an experienced property developer, buying and selling property should be an exciting journey. Our aim is to make it so.

We understand how important it is to receive high-quality client care during this time and our goal is to make the process as smooth as possible for all our clients.

You can be assured that our experienced team will be driving forward your transaction, proactively chasing up on queries and responses to make the timescale as short as can be. We will provide swift and effective support throughout, ensuring you are kept fully up to date with clear and thorough explanations of each step of the transaction.

Our services include:

· Buying and selling houses

· Buying and selling flats

· Buying and selling plots of land

· Lease extensions

· Advising on and preparing trust deeds

· Shared ownership

interested in our services? find out how we can help you

Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.


If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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