Intellectual Property

Intellectual property, reputation and branding affects every business and for some, it is their most valuable asset. We can help you with the following:

Strategy – before embarking on any application, we recommend you conduct a cost-benefit analysis. We can discuss what you want to achieve, what your options are and if they are right for your business.

Trademarks and designs – we can apply for registration of your trademark or obtain registered design protection.

Patents – we can inform you of what a patent requires and connect you with the right patent attorneys who can assess in detail whether your invention is patentable. If it is, we will work together to help you prepare and file an application and discuss how and where you need protection.

Intellectual Property disputes – we can help you resolve disputes, whether through negotiation, alternative dispute resolution or court proceedings. In most cases, because of how intellectual property ownership works, settling out of court can provide the most commercially sensible solution. If this is not an option, we will guide you through the court process. We also have experience and expertise in reputation management, when such disputes arise.  

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint; and,
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.
  • If you would like more information about the Legal Ombudsman, please contact them.

 Contact details

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