Luke Hollway

Paralegal

Luke joined the team in 2022, after graduating from the University of Law and being awarded a MA Law degree with Distinction.

Since then, he has provided all-round support for the firm’s legal practice operations, working directly with the firm’s solicitors. He has gained extensive experience with immigration law, including assisting with visa and nationality applications, asylum claims and authoring court documents for appeal hearings.

Luke also provides support in commercial, contract and property matters, including conveyancing. He is particularly interested in environmental law, and his MA Law dissertation studied the utility of judicial review as a way to challenge the construction of new fossil fuel development projects.

Some of Luke’s recent achievements include authoring the skeleton argument in a successful appeal against the refusal of a worker visa, assisting with several successful applications for asylum, and playing a crucial role in the drafting of settlement agreements in a range of different disputes.

He is currently building up legal work experience in pursuit of qualifying as a solicitor on the SQE path.

Prior to working with LF Legal, Luke studied Politics at the University of York and worked in the Civil Service, as part of a project to incentivise environmental sustainability in English agriculture. Outside of work, Luke reads sci-fi novels (the geekier the better), and closely follows the tumultuous progress of Tottenham Hotspur Football Club.

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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