Irina Gutu


Irina is passionate about law and committed to proactively finding ways to improve processes and improve our client service.

Prior to joining LF Legal, Irina started her legal career in 2019 in the field of criminal law and other areas of civil law.

Irina completed her Master’s/Bachelor’s degree in law in 2019 in Moldova and in 2022 she completed her law degree (LLB) at the University of Northampton where she received a distinction award. Currently, Irina is preparing for her SQE at BPP and undergoing her training to qualify as a solicitor.

Irina is also fluent in Romanian and Russian. In her day-to-day activities, Irina assists our lawyers in preparing and organising various legal documents for upcoming cases and trials. Irina’s working ethos is to find her clients satisfied by the services she provides.

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.


If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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