Hajra Maka

Director and Head of Litigation, Media and Employment

Hajra qualified as a solicitor in January 2012 and has practised litigation and employment law since.

Hajra has always been passionate about litigation and achieving the best results for her clients. Hajra started her career as a paralegal in 2007 acting for various blue chip companies. Hajra has experience of representing clients in a wide range of commercial and civil disputes, including property litigation, private and public nuisance, intellectual property matters and company disputes. Highlights of her defamation work include successful claims and settlements against the Daily Telegraph, Daily Mail and The Sunday Times.

Hajra has acted for clients at all levels of litigation and represented clients at a number of successful mediations. 

Hajra is an experienced employment solicitor and is excellent at drafting and negotiating contracts, handling matters from pre-employment advice, grievances, claims and appeals to the EAT. Hajra has acted for clients in a wide range of cases, including discrimination and redundancy.

Hajra is known for her attention to detail and practical advice – she will guide you through what is best for you and give you concise, comprehensive and commercial advice.   

Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint; and,
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.
  • If you would like more information about the Legal Ombudsman, please contact them.

 Contact details