Bige Azak

Legal Assistant

Bige is a highly efficient legal assistant with meticulous attention to detail and a strong diligence to her work and career. Her ability to evaluate situations with a unique perspective ensures that the research she conducts and the work she accomplishes meets the high professional and ethical standards expected from clients.

Bige’s passion for law began during her undergraduate studies in Criminology, at the University of Essex. She currently holds an LLM in Public Law from Koç University and is in the process of completing her LLM Law & Legal Practice SQE at Nottingham Trent University. She is extremely passionate about Intellectual Property, Contract Law, and Family Law, and constantly involves herself in other areas in order to broaden her knowledge and expertise.

However, law is not Bige’s only passion. Bige has a deep-sea divers license and has a great adoration for painting and writing, both in which she has been practicing and working at from a very young age.

Bige Azak 1

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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