It is my pleasure to introduce our team of highly professional and experienced lawyers who would do their best to negotiate the best outcome possible for your case.

OUR PEOPLE

Our People 9

Oleg Degtyarev

Director • Oleg is a co-founder of the LFL Group of companies and a Director of LF Legal. Graduated from the

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Our People 10

Ivanna Shevlyakova

Director • Ivanna is a co-founder of the LFL Group of companies that provide business, corporate, accounting and immigration and relocation

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Our People 11

Lubica Wilson

Solicitor, Director and COLP • Luba qualified as a solicitor in June 2014, however she has been building her experience in

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Our People 12

Irina Gutu

Paralegal Irina is passionate about law and committed to proactively finding ways to improve processes and improve our client service. Prior

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Our People 13

Luke Hollway

Paralegal Luke joined the team in 2022, after graduating from the University of Law and being awarded a MA Law degree

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Our People 14

Bige Azak

Legal Assistant Bige is a highly efficient legal assistant with meticulous attention to detail and a strong diligence to her work

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Our People 15

Shamsitdin Sharipov

Company Accountant Introducing Shamsitdin Sharipov, LF Legal’s Company Accountant, bringing a wealth of experience and expertise to our financial operations. With

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.

 

If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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