It is my pleasure to introduce our team of highly professional and experienced lawyers who would do their best to negotiate the best outcome possible for your case.

Ivanna Shevlyakova, Director of LF Legal

OUR PEOPLE

Oleg Degtyarev

Director Oleg is a co-founder of the LFL Group of companies and a Director of LF Legal. Graduated from the Russian

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Ivanna Shevlyakova

Director • Ivanna is a co-founder of the LFL Group of companies that provide business, corporate, accounting and immigration and relocation

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Hajra Maka

Director and Head of Litigation, Media and Employment • Hajra qualified as a solicitor in January 2012 and has practised litigation

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Ayesha Aziz

Senior Solicitor – Immigration, Asylum and Human Rights • Ayesha qualified as a solicitor in April 2007 and has since practised

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Lubica Wilson

Associate – Immigration and Family Law • Luba qualified as a solicitor in June 2014, however she has been building her

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint; and,
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.
  • If you would like more information about the Legal Ombudsman, please contact them.

 Contact details

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