Legal Concierge

At LF Legal, our Legal Concierge Service is designed to seamlessly connect you with a handpicked team of expert legal professionals, well-versed in various legal domains.
  • Dedicated “On-Call” Support: you will have access to telephonic and email consultancy services from 6 am to 9 pm GMT, with a response and update window of 3-4 hours.
  • Additional Services: These range from legal research, contract drafting, and review to litigation support, intellectual property matte, and legal document preparation.


Additional services included range from legal research, contract drafting, and review, to litigation support, intellectual property matters, and legal documents preparation.


Our standard package is offered on a subscription basis at £500+VAT per month. Eliminating the need for multiple engagements and saving you valuable time and resources. We guarantee a minimum of 5 legal hours of work per month, amounting to 60 guaranteed legal hours per year.

As an added benefit, our standard package subscribers will receive a 5% discount on the following:-

1.       Matters that are beyond the consultancy, review and drafting element and require full legal representation on record; and

2.       Any reserved legal services that are not part of the package and require a separate retainer. Reserved legal activities under Section 12 of the Legal Service Act 2007 are the exercise of right of audience, the conduct of litigation, reserved instrument activities (relation to the transfer of land), probate activities, notarial activities and the administration of oaths.

Alternatively, if you chose not to subscribe to our package, our consultation fee remains at £265+VAT. Our professional services can also be provided on a case-by-case basis at an hourly rate of £265+VAT or fixed fee for some matters as previously discussed. For ease of reference, please see the table below comparing our Legal Concierge Service package with our standard services:

Monthly cost£500+VAT5 hoursConsultations included
Total annual cost£6,000+VAT60 hoursConsultations included
*5% discount on legal services outside the package
CLS premium*
Monthly cost£1,000+VAT10 hoursConsultations included
Total annual cost£12,000+VAT60 hoursConsultations included
*10% discount on legal services outside the package
Standard fees   
Hourly rate £265+VAT£ 1,325+VAT5 hoursConsultation at £265+VAT
 £ 2,650+VAT10 hoursConsultation at £265+VAT
 £15,900+VAT60 hoursConsultation at £265+VAT
 £31,800+VAT120 hoursConsultation at £265+VAT

We hope this helps and if you have any further questions or require additional information, please do not hesitate to contact us.

Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
  • Within one year of the date of the act or omission about which you are concerned; or
  • Within one year of you realising that there was a concern.


If you would like more information about the Legal Ombudsman, you can contact them at the following details:

 Contact details

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