Foreign nationals may be furloughed, including those with work permits.

The government’s furlough scheme went live today, 20 April 2020. Under what is officially known as the Coronavirus Job Retention Scheme, the state will pay 80% of staff wage costs (up to £2,500 a month) so long as employers keep people on the books rather than making them outright redundant.

For avoidance of doubt, the scheme does cover migrant workers. HM Revenue and Customs guidance says:

Foreign nationals are eligible to be furloughed. Grants under the scheme are not counted as ‘access to public funds’, and you can furlough employees on all categories of visa.

Sponsors will still need to report that a worker has been furloughed, and any reduction in salary if not making up the extra 20%.

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

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You can raise your concerns with the Solicitors Regulation Authority.

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The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint; and,
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If you would like more information about the Legal Ombudsman, you can contact them at the following details:

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