LF Legal Analytics

Defamation | Part 1

In today’s online, interconnected world, reputations that have taken years to establish can be damaged irreparably within minutes. The consequences are costly, from lost revenue to lost opportunities and embarrassment. It is important to act quickly to minimise damage to your reputation and we are here to help. What is defamation? Defamation is the publication …

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Is your business struggling financially? Could you be guilty of wrongful trading?

The attraction of being a director of a limited liability company in the UK is the legal protection from personal liability when your company fails, provided you acted reasonably, responsibly and within the law. So should companies facing uncertainty and financial difficulty continue to trade whilst insolvent?   A company is insolvent under section 123 …

Is your business struggling financially? Could you be guilty of wrongful trading? Read More »


What is Public Nuisance? Public nuisance is traditionally a criminal offence and is an unlawful act or omission that endangers or interferes with the lives, comfort, property or common rights of the public. Though a criminal offence, a public nuisance can also give rise to a civil claim for damages. What is Private Nuisance? Private …

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Information about our own complaints process, raising concerns to the Legal Ombudsman and to us

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint; and,
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.
  • If you would like more information about the Legal Ombudsman, please contact them.

 Contact details

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